KYC & Verification

What Is KYC and Why Is Verification Required?

KYC (Know Your Customer) is the identity-verification process used by Sikkaro.bet to confirm that an account belongs to a real, eligible user.

Verification supports AML (Anti-Money Laundering) compliance , fraud prevention, payment security, and the strict 18+ age requirement .

KYC also helps Sikkaro.bet:

Confirm a user's identity and age;
Protect accounts and PKR balances against unauthorized access;
Detect fraudulent or suspicious activity;
Verify ownership of payment methods;
Prevent the use of third-party payment accounts;
Support AML and security controls; and
Process eligible withdrawals securely.

Sikkaro.bet is operated by Win Vision N.V. (Reg. No. 156028) under a gaming license issued by the Autonomous Island of Anjouan, Union of Comoros (License No. ALSI-202605001-FI1).

Documents Required for Verification

The exact documents requested may depend on the account, transaction history, payment method, and applicable security or AML checks.

Proof of Identity

Submit a valid government-issued identification document, such as:

CNIC for Pakistani users;
Smart ID / Smart CNIC where applicable; or
Passport.

The document should clearly display your full name, photograph, date of birth, and other required identification details.

The information must match the personal details registered on your Sikkaro.bet account.

Proof of Address

Sikkaro.bet may request a document confirming your residential address, such as:

Utility bill;
Bank statement; or
Another accepted official proof of residence.

The document should normally have been issued within the previous 3–6 months and clearly show your full name, residential address, and issue date.

Proof of Payment Method

Additional verification may be required to confirm that the payment method used for PKR deposits or withdrawals belongs to you.

For Easypaisa or JazzCash, this may include a screenshot or account information showing the wallet holder's name and relevant payment details.

For Bank Transfer PK, Sikkaro.bet may request a bank statement or other evidence confirming ownership of the account.

Third-party payment accounts are not permitted. The payment method should be registered in the same name as the verified Sikkaro.bet account holder.

For security, do not provide passwords, PINs, one-time authentication codes, or other credentials that could allow access to your payment account.

How to Verify Your Sikkaro.bet Account

Step 1: Check Your Account Details

Before submitting documents, make sure the information in your Sikkaro.bet profile is accurate.

Your full name, date of birth, and other personal information should correspond with your identification documents.

Step 2: Open the Verification Section

Follow the instructions displayed on your account to see which documents are required.

Step 3: Prepare Your Documents

Before uploading a document, make sure:

All text is clearly readable;
The image is in focus;
All four corners of the document are visible;
There is no glare covering important information;
The document has not been unnecessarily edited or altered;
Required information is not cropped; and
The document is valid and not expired where an expiry date applies.

Poor-quality, incomplete, or inconsistent documents can delay verification.

Step 4: Upload the Requested Documents

Upload the required files through the available verification interface and follow the on-screen instructions.

If document submission through your account is unavailable or Support specifically requests additional documentation, contact support@sikkaro.bet for instructions.

Only submit verification documents through the channels instructed by Sikkaro.bet.

Step 5: Wait for Review

After submission, the documents are reviewed for validity, consistency, account ownership, and applicable KYC and AML requirements.

Sikkaro.bet may request additional information if the initial documents are insufficient or if further verification is required.

Step 6: Receive Your Verification Status

Users may be notified when verification is:

Approved;
Pending additional information; or
Unsuccessful and requires resubmission.

Follow any additional instructions provided to complete the process.

KYC Review Time

The standard estimated KYC review time is 24–48 hours after all requested documents have been successfully submitted.

This timeframe is an estimate rather than a guaranteed completion time. Verification may take longer when:

Submitted images are unclear or incomplete;
Account information does not match the documents;
Additional KYC or AML checks are necessary;
Payment-method ownership requires verification;
Additional documents are requested; or
The case requires manual review.

Submitting accurate, valid, and clearly photographed documents helps reduce unnecessary delays.

KYC and PKR Withdrawals

KYC may be required before a withdrawal can be processed or completed.

Once the required verification has been approved, eligible PKR withdrawals can proceed subject to the normal payment, security, AML, turnover, and account conditions.

Verification does not itself guarantee a withdrawal. A payout may still be reviewed where additional security, transaction, payment-ownership, or AML checks are required.

Users should complete requested KYC checks as early as possible to help avoid delays when withdrawing through Easypaisa, JazzCash, or Bank Transfer PK.

Additional Verification Checks

In some circumstances, Sikkaro.bet may request additional information beyond standard identity and address documents.

This may include:

An additional identification document;
Updated proof of address;
Proof of payment-method ownership;
Transaction information;
Source of funds information;
Source of wealth information where appropriate; or
Other documentation reasonably required for KYC, AML, fraud-prevention, or account-security purposes.

A request for additional verification does not necessarily indicate a problem with the account. The level of verification may vary depending on the circumstances and risk assessment.

Common Reasons for KYC Rejection or Delay

To improve the chance of successful verification, avoid common submission problems:

Blurry or low-resolution images;
Cropped documents;
Hidden document corners;
Strong glare or reflections;
Expired identification;
Different names between the Sikkaro.bet account and submitted documents;
Proof of address that is too old;
Documents belonging to another person;
Unverified third-party payment methods; or
Altered or manipulated documents.

If a submission is rejected, review the reason provided and submit a corrected document where requested.

Data Protection & Document Security

Sikkaro.bet treats KYC documentation as sensitive personal information.

Verification information is handled by or on behalf of Win Vision N.V. in accordance with the Sikkaro.bet Privacy Policy and applicable account, security, and compliance requirements.

Security measures include SSL/TLS encryption for supported secure connections and technical and organizational safeguards intended to protect personal information against unauthorized access, loss, alteration, or disclosure.

KYC information may be processed where necessary for purposes including:

Identity and age verification;
AML compliance;
Fraud prevention;
Payment verification;
Account security;
Withdrawal processing; and
Applicable legal or regulatory obligations.

Users should never publish their KYC documents publicly or provide them to individuals claiming to represent Sikkaro.bet outside authorized support and verification channels.

Need Help With Verification?

If your KYC review exceeds the expected timeframe, a document cannot be uploaded, or you need clarification about a verification request, contact support@sikkaro.bet .

When contacting Support, provide enough account information to identify the verification issue, but never send your password, PIN, one-time authentication code, or complete payment credentials.