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Terms & Conditions

1.0 Introduction & Acceptance of Terms

These Terms & Conditions (“Terms”) govern access to and use of Sikkaro.bet, including its Casino, Slot, Live Casino, Crash Games, Instant Games, promotions, payment services, account functionality, and related services (collectively, the “Services”).

Sikkaro.bet is operated by Win Vision N.V., Registration No. 156028, with its registered address at Zuikertuintjeweg Z/N (Zuikertuin Tower), Curaçao (“Operator”, “Sikkaro.bet”, “we”, “us”, or “our”).

By registering an account, depositing funds, placing a wager, claiming a bonus, or otherwise using the Services, you (“Player”, “User”, or “you”) confirm that you have read, understood, and agreed to be legally bound by these Terms and any policies, game rules, bonus conditions, and notices incorporated into them by reference.

1.2 Licensing

The Operator provides the Services pursuant to a gaming license issued under the regulatory framework of the Autonomous Island of Anjouan, Union of Comoros, License No. ALSI-202605001-FI1.

The existence of an Anjouan License does not constitute a representation that online gambling is lawful in every country, province, territory, or other jurisdiction from which Sikkaro.bet may be accessed.

1.3 Player's Duty to Comply With Local Law

You are solely responsible for determining whether accessing or using online gambling services is lawful in the jurisdiction in which you are physically located.

Players accessing Sikkaro.bet from Pakistan must independently ensure that their registration, deposits, withdrawals, wagering activity, and use of the Services comply with all laws and regulatory requirements applicable to them.

Availability of Sikkaro.bet, PKR transactions, Easypaisa, JazzCash, Bank Transfer PK, or any other functionality must not be interpreted as legal advice, confirmation of legality, or a representation that gambling is permitted in a particular jurisdiction.

1.4 Changes to These Terms

We may amend these Terms where reasonably necessary to reflect changes in law, regulation, licensing requirements, security procedures, payment arrangements, game rules, commercial practices, or the functionality of the Services.

Where required or reasonably practicable, material changes will be communicated through the website, account interface, email, or another appropriate method. Continued use of the Services after amended Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

2.0 Account Eligibility & Registration Rules

2.1 Strict 18+ Requirement

Sikkaro.bet is available strictly to persons aged 18 or older and who have reached any higher legal gambling age applicable in their jurisdiction.

Persons under 18 are prohibited from:

  • registering or attempting to register an account;
  • depositing funds;
  • placing wagers;
  • claiming bonuses or promotions; or
  • otherwise using the Services.

We may request age-verification documents at registration, before a withdrawal, or at any other time.

2.2 Registration Eligibility

To register and maintain an account, you must:

  • be at least 18 years old;
  • have full legal capacity to enter into a binding agreement;
  • provide complete, accurate, current, and verifiable information;
  • register in your own legal name;
  • use payment methods that you are legally entitled to use;
  • not be prohibited from gambling under applicable law;
  • not be subject to an active self-exclusion applicable to the Services; and
  • successfully complete any KYC, AML, security, affordability, source-of-funds, or other verification checks reasonably required by Sikkaro.bet.

2.3 One-Account Rule

Unless Sikkaro.bet expressly authorizes otherwise in writing, only one account is permitted per Player, household, and IP address.

Creating or operating duplicate or related accounts for the purpose of circumventing account restrictions, promotional conditions, responsible gaming controls, KYC requirements, or other platform rules is prohibited.

Where accounts appear to be linked, we may investigate relevant account, device, payment, identity, network, and transactional information to determine whether these Terms have been breached.

2.4 Accurate Account Information

You must provide accurate registration information and promptly update material information that changes.

Sikkaro.bet may request additional evidence where information cannot be verified or appears inaccurate, inconsistent, incomplete, misleading, or fraudulent.

2.5 Account Security

You are responsible for maintaining the confidentiality and security of your account credentials. You must not knowingly allow another person to use your account.

You must notify support@sikkaro.bet promptly if you suspect unauthorized access, credential compromise, payment fraud, or other unauthorized activity.

3.0 KYC & Identity Verification

3.1 Verification Requirement

Sikkaro.bet applies Know Your Customer (KYC) procedures as part of its identity, age, payment-security, fraud-prevention, and Anti-Money Laundering controls.

Identity verification may be mandatory before a withdrawal is processed. We may also conduct verification at registration, after deposits, when transaction thresholds or risk indicators are reached, or whenever reasonably required for legal, licensing, security, or AML purposes.

3.2 Documents That May Be Required

Depending on the circumstances, Players may be required to provide one or more of the following:

  • valid government-issued photographic identification;
  • proof of residential address;
  • proof of ownership of an Easypaisa or JazzCash wallet;
  • evidence relating to a Bank Transfer PK account;
  • proof of ownership of another payment method;
  • payment or transaction records;
  • a photograph, selfie, liveness check, or other identity confirmation;
  • information concerning source of funds or source of wealth where reasonably required; and
  • additional documents reasonably necessary to verify identity, payment ownership, transaction legitimacy, or compliance.

Documents must be authentic, valid, legible, and unaltered.

3.3 Verification Restrictions

While verification is pending, Sikkaro.bet may, where reasonably necessary:

  • delay or restrict withdrawals;
  • restrict deposits or wagering;
  • request additional information;
  • temporarily suspend account functionality; or
  • conduct further security, payment, fraud, or AML checks.

A verification delay does not entitle a Player to bypass applicable KYC or AML requirements.

3.4 False or Fraudulent Information

Sikkaro.bet may suspend, restrict, or terminate an account where documents or registration details are reasonably determined to be false, forged, stolen, manipulated, materially inaccurate, or associated with fraudulent activity.

Where permitted or required by applicable law, licensing obligations, or AML requirements, relevant transactions may also be blocked, reversed, withheld, or reported to competent authorities.

4.0 Deposits, Withdrawals & Financial Policies

4.1 Account Currency

The primary currency for Players using the Pakistan-facing Services is PKR (Pakistani Rupee).

Players are responsible for reviewing the currency, amount, fees, and payment details displayed before confirming a transaction.

4.2 Local Payment Methods

Subject to availability, account status, transaction limits, verification requirements, and payment-provider conditions, Sikkaro.bet may support:

  • Easypaisa;
  • JazzCash; and
  • Bank Transfer PK.

Available methods, minimum and maximum transaction amounts, processing periods, and applicable limits may be displayed in the Cashier and may change over time.

4.3 Self-Owned Payment Methods Only

Third-party deposits and withdrawals are prohibited unless expressly authorized by Sikkaro.bet following appropriate verification.

Easypaisa wallets, JazzCash wallets, bank accounts, and other payment instruments used in connection with an account must ordinarily be registered to, controlled by, or otherwise verifiably owned by the Player.

We may reject, reverse, investigate, or restrict transactions involving third-party payment methods.

4.4 Deposits

A deposit is considered completed when the relevant funds have been successfully received and credited to the Player's account.

Sikkaro.bet is not responsible for delays caused solely by banks, mobile-wallet operators, payment processors, telecommunications networks, or incorrect payment details supplied by the Player, except to the extent liability cannot lawfully be excluded.

4.5 Withdrawals

Withdrawals are subject to:

  • successful KYC and age verification where required;
  • payment-method verification;
  • applicable withdrawal limits;
  • AML and anti-fraud checks;
  • completion of applicable bonus wagering requirements;
  • review of unusual or suspicious transactions; and
  • confirmation that the withdrawal request complies with these Terms.

Where reasonably possible, withdrawals may be returned through the same payment channel used to deposit or to another verified payment method belonging to the Player.

4.6 Deposit Turnover for AML Purposes

Sikkaro.bet is a gambling service and must not be used as a money-transfer, payment-processing, or funds-storage facility.

To reduce money-laundering and payment-abuse risks, deposited funds may be subject to a standard turnover/wagering requirement before withdrawal, as disclosed through the Cashier, applicable payment terms, or account interface.

Such requirements are separate from promotional wagering requirements and are intended to support legitimate gambling activity and AML controls.

Sikkaro.bet reserves the right to apply enhanced review rather than automatically approving a withdrawal where deposits and withdrawals appear structured to avoid genuine gambling activity or otherwise present an AML risk.

4.7 Transaction Errors

If funds are credited to an account in error, you must not wager, withdraw, or otherwise use those funds.

Sikkaro.bet may correct genuine payment, settlement, technical, or accounting errors and reverse amounts incorrectly credited or debited, subject to applicable law.

5.0 Bonuses & Promotional Terms

5.1 General Bonus Rules

Bonuses, free spins, cashback, promotional balances, tournaments, loyalty rewards, and similar offers may be governed by additional promotional terms.

By participating in a promotion, the Player agrees to both these Terms and the specific conditions displayed for that promotion.

5.2 Wagering Requirements

Bonus funds may be subject to conditions including:

  • minimum deposits;
  • wagering multipliers;
  • eligible games;
  • different game contribution percentages;
  • maximum qualifying stakes;
  • maximum winnings where expressly stated;
  • withdrawal restrictions;
  • country or payment-method eligibility; and
  • specified validity periods.

The specific promotion terms take precedence over these general bonus provisions where they expressly address the same promotional matter.

5.3 Bonus Expiration

Bonus funds and associated promotional benefits may expire if applicable wagering or other qualifying requirements are not completed within the period stated in the relevant promotion.

Expired promotional funds may be removed from the Player's account in accordance with the applicable promotional rules.

5.4 Bonus Abuse

Prohibited bonus abuse may include:

  • creating multiple accounts to obtain repeated bonuses;
  • coordinating accounts to exploit promotions;
  • using prohibited wagering patterns designed primarily to manipulate bonus conditions;
  • exploiting technical or pricing errors;
  • using false identities or payment information; or
  • otherwise deliberately circumventing promotional restrictions.

Where sufficient evidence establishes bonus abuse, Sikkaro.bet may cancel affected bonuses and promotional winnings and may restrict or terminate the relevant account, subject to applicable law and the circumstances of the case.

6.0 Anti-Fraud & Anti-Money Laundering Policy

6.1 Zero-Tolerance Activities

Sikkaro.bet prohibits the use of the Services for fraud, money laundering, terrorist financing, payment abuse, or other unlawful activity.

The following are strictly prohibited:

  • multi-accounting intended to circumvent platform rules;
  • identity theft or impersonation;
  • use of forged or manipulated documents;
  • unauthorized third-party payments;
  • chargeback or payment fraud;
  • collusion between Players;
  • use of prohibited bots, scripts, automation, or manipulation tools;
  • deliberate exploitation of software, game, odds, payment, or system errors;
  • chip dumping or artificial transfer of value between Players where applicable;
  • use of the platform primarily to transfer, conceal, layer, or withdraw funds rather than for legitimate gambling; and
  • any activity reasonably suspected to constitute criminal or fraudulent conduct.

6.2 Monitoring and Investigation

Sikkaro.bet may monitor account activity and transactions for security, fraud-prevention, AML, responsible-gaming, and regulatory purposes.

Where suspicious activity is identified, we may request additional KYC information, proof of payment ownership, source-of-funds information, transaction explanations, or other reasonably necessary evidence.

6.3 Account Restrictions

Where reasonably necessary during an investigation, Sikkaro.bet may restrict transactions or suspend relevant account functionality.

Where fraud, money laundering, or another material violation is established, Sikkaro.bet may terminate the account, void affected transactions or winnings where legally justified, and take any other action required or permitted by applicable law or licensing requirements.

We may make reports to competent authorities where legally required or permitted.

7.0 Responsible Gaming

7.1 Responsible Participation

Sikkaro.bet provides gambling services strictly for persons aged 18+ and encourages Players to treat gambling as entertainment rather than a source of guaranteed income.

Players should only wager funds they can afford to lose.

7.2 Responsible Gaming Controls

Subject to the controls available on the platform, Players may request or use measures including:

  • deposit or other account limits;
  • cool-off periods;
  • temporary account restrictions; and
  • self-exclusion.

Players seeking assistance with available responsible gaming controls may contact support@sikkaro.bet.

7.3 Self-Exclusion

A Player may request self-exclusion by contacting support@sikkaro.bet and clearly stating that they wish to self-exclude.

Once a valid self-exclusion request has been processed, Sikkaro.bet will apply the relevant restriction in accordance with its responsible gaming procedures. Players must not attempt to circumvent self-exclusion by opening additional accounts, using another identity, or accessing another person's account.

7.4 External Support

Players concerned about their gambling may also seek independent assistance from organizations including Gambling Therapy, Gamblers Anonymous, and the International Center for Responsible Gaming (ICRG).

These organizations are independent of Sikkaro.bet, and reference to them does not imply endorsement, affiliation, or responsibility for their services.

8.0 Intellectual Property & Fair Play

8.1 Intellectual Property Rights

Unless otherwise stated, the software, website design, databases, interfaces, graphics, text, branding, trademarks, logos, audiovisual materials, and other content available through Sikkaro.bet are owned by or licensed to the Operator or relevant third-party rights holders.

No intellectual property right is transferred to the Player by virtue of account registration or use of the Services.

8.2 Permitted Use

Players receive a limited, personal, non-exclusive, non-transferable, and revocable right to use the Services for lawful personal entertainment in accordance with these Terms.

Players must not, except where expressly permitted by law:

  • copy or commercially exploit platform content;
  • reverse engineer platform software;
  • interfere with security mechanisms;
  • scrape or systematically extract protected data;
  • reproduce Sikkaro.bet branding without authorization; or
  • modify or distribute proprietary software or content.

8.3 RNG and Game Fairness

Where games use a Random Number Generator (RNG), outcomes are generated through the applicable RNG systems supplied, operated, tested, or certified as relevant by the applicable game Provider and/or testing arrangements used for the Services.

Sikkaro.bet does not guarantee that any Player will win or achieve a particular RTP over an individual session. RTP is a statistical measure calculated over a large number of game rounds and does not predict short-term results.

8.4 Fair Play

Players must participate fairly and must not use unauthorized software, bots, collusion, exploits, or other methods intended to obtain an improper advantage.

9.0 Limitation of Liability & Termination

9.1 Service Availability

Sikkaro.bet aims to provide reliable Services but does not guarantee uninterrupted or error-free access.

Services may be interrupted by maintenance, Provider outages, telecommunications failures, payment-network issues, cybersecurity incidents, force majeure events, or circumstances outside the Operator's reasonable control.

9.2 Technical Errors

Where a game, wager, payment, bonus, or account balance is affected by a genuine technical or manifest error, Sikkaro.bet may investigate and correct the affected transaction in accordance with the applicable game rules, Provider records, and applicable law.

Players must not knowingly exploit technical errors.

9.3 Limitation of Liability

To the maximum extent permitted by applicable law, Win Vision N.V. shall not be liable for indirect, incidental, consequential, or special losses arising from the use or inability to use the Services where such losses were not reasonably foreseeable or were caused by circumstances outside the Operator's reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from fraud or other liability for which exclusion is prohibited by applicable law.

9.4 Player Responsibility

Players remain responsible for:

  • wagering decisions;
  • safeguarding account credentials;
  • maintaining secure access to their devices;
  • supplying correct payment details;
  • complying with applicable laws;
  • reviewing applicable game and promotional rules; and
  • ensuring that gambling expenditure remains within personally sustainable limits.

9.5 Suspension or Termination by Sikkaro.bet

Sikkaro.bet may suspend, restrict, or terminate an account where reasonably justified, including where:

  • the Player is under 18 or fails age verification;
  • KYC requirements are not satisfied;
  • false, misleading, or fraudulent information has been supplied;
  • the account is associated with fraud or suspected money laundering;
  • prohibited multi-accounting is established;
  • bonus abuse is established;
  • a prohibited third-party payment method is used;
  • bots, collusion, exploits, or other unfair methods are used;
  • the Player materially breaches these Terms;
  • continued service would breach applicable law or licensing obligations; or
  • suspension is reasonably necessary to protect Players, the Operator, payment systems, or the integrity of the Services.

9.6 Effect of Account Closure

Account closure does not automatically extinguish valid financial obligations.

Where an account is terminated, legitimate remaining cash balances will ordinarily be handled in accordance with applicable law, KYC/AML requirements, payment restrictions, and these Terms. Funds, winnings, bonuses, or transactions directly associated with established fraud, unlawful activity, material rule violations, or technical exploitation may be voided, withheld, or otherwise dealt with where legally justified.

10.0 Governing Law & Dispute Resolution

10.1 Governing Law

Subject to any mandatory consumer rights or laws that cannot legally be excluded, these Terms and the contractual relationship between the Player and Win Vision N.V. are governed by the laws and regulatory framework applicable to the Operator's gaming activities under the Autonomous Island of Anjouan, Union of Comoros.

10.2 Initial Complaint

Players should first attempt to resolve account, payment, game, bonus, KYC, or other disputes directly with Sikkaro.bet.

Complaints must be submitted to:

Email: support@sikkaro.bet

The complaint should include sufficient information to permit investigation, such as:

  • the Player's registered account details;
  • the relevant transaction, game, or wager information;
  • the date and approximate time of the disputed event;
  • a clear description of the issue; and
  • relevant supporting documents or screenshots where available.

Players should not send passwords or other authentication credentials.

10.3 Internal Investigation

Sikkaro.bet may request additional information reasonably necessary to investigate a complaint. Players are expected to cooperate with legitimate verification and investigation requests.

The Operator will review the available account, transaction, game, Provider, payment, and system records relevant to the complaint.

10.4 Escalation

If a dispute cannot be resolved through Sikkaro.bet's internal complaints procedure, the Player may pursue any escalation mechanism available under the Operator's applicable licensing framework or other competent dispute-resolution process, subject to its eligibility and procedural requirements.

Nothing in these Terms prevents a Player from exercising any mandatory legal right or remedy that cannot validly be waived by contract.

11.0 General Contractual Provisions

11.1 Entire Agreement

These Terms, together with applicable Privacy Policy, Cookie Policy, Responsible Gaming rules, bonus terms, game rules, payment conditions, and other policies expressly incorporated by reference, constitute the agreement governing the Player's use of the Services.

11.2 Severability

If any provision of these Terms is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be interpreted or limited to the minimum extent necessary, and the remaining provisions shall continue in effect.

11.3 No Waiver

Failure by Sikkaro.bet to enforce a provision on a particular occasion does not constitute a permanent waiver of that provision or of the Operator's right to enforce it subsequently.

11.4 Assignment

Players may not transfer, assign, sell, or otherwise dispose of their account or contractual rights under these Terms without the Operator's prior written consent.

The Operator may transfer or assign its rights and obligations where permitted by applicable law, including as part of a corporate restructuring, business transfer, or change of operating entity, provided applicable Player rights are preserved.

11.5 No Sale or Transfer of Accounts

Sikkaro.bet accounts, balances, bonuses, loyalty benefits, and account credentials may not be sold, purchased, transferred, pledged, or exchanged between Players except where a specific platform feature expressly permits a transaction.

11.6 Records

Subject to applicable law and legitimate correction of proven errors, the Operator's transaction, account, game, and system records may be used as evidence when investigating disputes. Relevant Provider and payment-processor records may also be considered.

12.0 Contact & Operator Information

12.1 Operator

Sikkaro.bet is operated by:

Win Vision N.V.

Registration No. 156028

Zuikertuintjeweg Z/N (Zuikertuin Tower)

Curaçao

12.2 Gaming License

Licensing Jurisdiction: Autonomous Island of Anjouan, Union of Comoros

License No.: ALSI-202605001-FI1

12.3 Customer Support

For account assistance, KYC inquiries, payment issues, responsible gaming requests, complaints, or questions regarding these Terms:

Email: support@sikkaro.bet

12.4 Effective Date

Effective Date: 10 September 2026

These Terms remain effective until amended or replaced by Sikkaro.bet in accordance with Section 1.4.