Responsible Gaming

1.1 Our Responsible Gaming Commitment

Sikkaro.bet is committed to providing a safer gambling environment and promoting responsible participation in Casino and related gaming services.

Our core principle is simple: gambling should be treated as entertainment, not as a source of income, a financial strategy, or a way to recover losses.

Sikkaro.bet is operated by Win Vision N.V., Registration No. 156028, with its registered address at Zuikertuintjeweg Z/N (Zuikertuin Tower), Curaçao.

The gambling operations associated with Sikkaro.bet are licensed by the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-202605001-FI1.

Sikkaro.bet seeks to reduce gambling-related harm by:

• Promoting informed and responsible play;
• Providing access to responsible gaming control tools;
• Supporting deposit and spending controls in PKR;
• Providing temporary break and self-exclusion options;
• Monitoring certain indicators of potentially harmful gambling activity where appropriate;
• Enforcing a strict 18+ age requirement;
• Preventing underage access;
• Providing information about independent gambling-support organizations; and
• Encouraging users to seek appropriate support when gambling begins to negatively affect their finances, relationships, work, health, or wellbeing.

1.2 Gambling Is Not a Source of Income

Casino games involve financial risk, and outcomes can never be guaranteed.

Users should never:

• Gamble with money needed for rent, food, education, healthcare, utilities, debt repayments, or other essential expenses;
• Consider gambling a substitute for employment or investment;
• Borrow money in order to gamble;
• Increase stakes in an attempt to recover previous losses;
• Assume that previous results predict future outcomes; or
• Continue gambling when doing so causes financial or emotional distress.

Users should decide in advance how much money and time they can reasonably afford to spend and remain within those limits.

1.3 Strictly 18+

Sikkaro.bet services are available only to users aged 18 years or older and to persons legally permitted to gamble under the laws applicable to them.

Sikkaro.bet maintains a zero-tolerance approach to underage gambling.

Accounts suspected of being operated by persons under 18 may be restricted, suspended, or subjected to additional verification in accordance with applicable rules, KYC procedures, and the Sikkaro.bet Terms & Conditions.

2.1 Warning Signs

Gambling habits may require attention when they begin to cause financial, emotional, occupational, or relationship problems.

Potential warning signs include:

• Spending more PKR on gambling than originally intended;
• Increasing deposits or stakes over time;
• Chasing losses by continuing to gamble in an attempt to recover money already lost;
• Gambling for longer periods than planned;
• Using money intended for essential household expenses;
• Borrowing money, taking loans, or selling possessions to fund gambling;
• Hiding gambling activity or losses from family or friends;
• Feeling anxious, irritable, guilty, or distressed because of gambling;
• Neglecting work, studies, relationships, or family responsibilities;
• Attempting repeatedly to reduce or stop gambling without success;
• Thinking about gambling for significant periods of the day;
• Gambling as a way to escape stress, loneliness, anger, or other difficult emotions; and
• Continuing to gamble despite clear financial or personal harm.

Experiencing one or more of these signs does not by itself establish a medical diagnosis, but it may indicate that stronger limits, a break from gambling, self-exclusion, or independent professional support should be considered.

2.2 Player Self-Assessment

Users are encouraged to periodically review their gambling behavior by considering the following questions:

• Do I regularly spend more money gambling than I planned?
• Do I regularly gamble for longer than I intended?
• Have I tried to recover losses by increasing my stakes or continuing to gamble?
• Have I borrowed money or used credit to fund gambling?
• Have I used money intended for bills or essential expenses?
• Have I hidden my gambling activity from people close to me?
• Has gambling negatively affected my work, studies, sleep, health, or relationships?
• Do I feel anxious, frustrated, or restless when I cannot gamble?
• Have I repeatedly tried to reduce or stop gambling without succeeding?
• Do I feel guilty or distressed about the amount of time or money I spend gambling?

If several answers are yes, the user should consider reducing or stopping gambling and using the responsible gaming tools described in this Policy.

Independent support resources are also listed in Section 6.0.

3.1 Deposit & Spending Limits

Users may request or use available limits designed to control the amount of money deposited into their Sikkaro.bet account.

Depending on the responsible gaming functionality available on the account, limits may be applied on a:

• Daily basis;
• Weekly basis; or
• Monthly basis.

Limits may be expressed in PKR and may apply to deposits made through supported payment methods, including:

• Easypaisa;
• JazzCash; and
• Bank Transfer PK.

Users should select a limit based on disposable income only and should not set limits based on expected winnings.

Where a user requests a reduction in an existing responsible gaming limit, Sikkaro.bet may apply that reduction promptly where operationally available.

Requests to increase or remove an existing protective limit may be subject to a cooling-off period, additional confirmation, or other responsible gaming controls where applicable.

3.2 Loss Limits

Where available, a loss limit can help restrict the amount a user is prepared to lose during a specified period.

Users should establish loss limits before beginning a gaming session and should not increase them in response to losses.

A loss should never be treated as a debt owed by the Casino or as an amount that must be recovered through further gambling.

3.3 Session Time Limits & Reality Checks

Users should monitor not only how much money they spend but also how much time they spend gambling.

Responsible gaming tools may include:

• Session-time reminders;
• Reality checks;
• Notifications showing how long a session has been active;
• Time-based session limits; and
• Hard session caps where supported by platform functionality.

When a session reminder appears, users should consider whether continuing to gamble remains consistent with their original time and spending limits.

3.4 Cool-Off / Time-Out Period

Users who want a temporary break from gambling may request a Cool-Off or Time-Out period.

Depending on the options made available by Sikkaro.bet, temporary account restrictions may include periods ranging from:

• 24 hours;
• Several days;
• One or more weeks; and
• Up to 6 weeks.

During an active Time-Out period, access to gambling functionality may be restricted in accordance with the applicable account settings.

Users should not attempt to circumvent a Time-Out by opening another account or using another person's account.

To request a Time-Out, contact Sikkaro.bet Support and clearly state that the request concerns a temporary responsible gaming restriction.

3.5 Self-Exclusion Protocol

Users who believe gambling is causing harm, who no longer want access to gambling services, or who require a stronger restriction may request Self-Exclusion.

Self-exclusion may involve long-term or permanent restriction of the relevant Sikkaro.bet account, depending on the request and applicable operational or regulatory requirements.

To request self-exclusion, contact Sikkaro.bet Support and clearly state that the request concerns self-exclusion for responsible gaming reasons.

Sikkaro.bet may request reasonable identity verification before implementing an account-level restriction to protect against unauthorized account changes.

During a self-exclusion period, users must not:

• Attempt to reactivate the excluded account contrary to the applicable restriction;
• Create or attempt to create replacement accounts;
• Use another person's account to gamble; or
• Attempt to bypass technical or identity controls.

Where technically and operationally possible, Sikkaro.bet may take reasonable measures to identify and restrict attempts to circumvent self-exclusion.

3.6 Account Closure for Responsible Gaming Reasons

A user may also request account closure where continued access to gambling is no longer appropriate.

If the request relates to gambling harm, users should clearly identify it as a responsible gaming or self-exclusion request, rather than an ordinary account closure request, so that the appropriate protective measures can be considered.

Account closure does not automatically require deletion of KYC, financial, AML, fraud-prevention, responsible gaming, or transaction records that Win Vision N.V. is legally entitled or required to retain.

4.1 Before Gambling

Users are encouraged to:

• Decide how much disposable money they can afford to lose;
• Set a fixed spending limit in PKR;
• Decide how long the gaming session will last;
• Avoid gambling while emotionally distressed;
• Avoid gambling under the influence of alcohol or substances that may impair judgment;
• Understand the rules of the game being played; and
• Remember that gambling outcomes are uncertain.

4.2 While Gambling

Users should:

• Keep track of both wins and losses;
• Take regular breaks;
• Stop when the predetermined time or spending limit is reached;
• Avoid increasing stakes because of frustration;
• Never chase losses;
• Avoid making repeated impulsive deposits; and
• Treat winnings as a possible outcome rather than an expectation.

4.3 After Gambling

Users should periodically review:

• Total deposits;
• Total withdrawals;
• Net losses;
• Time spent gambling; and
• Whether gambling is affecting other areas of life.

If actual gambling activity repeatedly exceeds planned limits, the user should consider stronger account controls, a Time-Out, or Self-Exclusion.

5.1 Zero Tolerance for Underage Gambling

Sikkaro.bet does not permit persons under 18 years of age to register, deposit, gamble, or otherwise use gambling services.

Age and identity checks may be carried out through KYC verification, including requests for government-issued identification or other supporting documentation.

Where Sikkaro.bet reasonably suspects that an account is being used by a minor, the account may be restricted while verification takes place.

5.2 Responsibility of Parents and Guardians

Parents, guardians, and other adults sharing devices with minors should take reasonable precautions to prevent unauthorized access to gambling websites.

Recommended precautions include:

• Keeping Sikkaro.bet login credentials confidential;
• Avoiding automatic password saving on shared devices;
• Logging out after each session;
• Keeping payment accounts and mobile wallets inaccessible to minors;
• Using password protection on mobile phones and computers;
• Monitoring internet use where appropriate; and
• Using parental-control or filtering software.

5.3 Filtering and Parental-Control Software

Parents and guardians may consider specialist filtering tools such as Net Nanny, CyberSitter, or comparable parental-control software.

Such products are provided by independent third parties. Sikkaro.bet does not control their operation and does not guarantee their effectiveness, availability, compatibility, or security.

6.1 Seeking Independent Help

Responsible gaming tools can help users manage their gambling activity, but they are not a substitute for professional or independent support where gambling is causing harm.

Sikkaro.bet is not a medical, psychological, or counselling service and does not diagnose or treat gambling disorder.

Users who are concerned about their gambling behavior or the gambling behavior of someone close to them may consider the following independent organizations:

• Gambling Therapy — https://www.gamblingtherapy.org
• Gamblers Anonymous — https://www.gamblersanonymous.org
• International Center for Responsible Gaming (ICRG) — https://www.icrg.org

6.2 Gambling Therapy

Gambling Therapy provides international online information and support for people affected by problem gambling. Its resources may also be useful to family members and others affected by another person's gambling.

6.3 Gamblers Anonymous

Gamblers Anonymous is an international fellowship for people seeking support in stopping gambling. It provides peer-support resources and access to meetings.

6.4 International Center for Responsible Gaming

The International Center for Responsible Gaming (ICRG) supports research and education relating to gambling disorder, responsible gaming, and the prevention and treatment of gambling-related harm.

6.5 Immediate Safety Concerns

If gambling-related distress becomes severe or a person feels at risk of harming themselves or someone else, they should stop gambling and seek immediate assistance from an appropriate local emergency service, healthcare professional, crisis service, or trusted person.

Sikkaro.bet customer support is not an emergency, medical, or mental-health service.

7.1 Marketing During Restrictions

Where reasonably possible and subject to applicable technical and legal requirements, users who are actively self-excluded for responsible gaming reasons should not be intentionally targeted with direct gambling promotional communications during the applicable exclusion period.

Technical delays or independently controlled third-party advertising systems may mean that certain previously scheduled or generalized advertising cannot always be removed immediately.

7.2 Responsible Gaming Data

Sikkaro.bet may process information related to:

• Deposit or spending limits;
• Time-Out requests;
• Self-exclusion requests;
• Responsible gaming communications;
• Account restrictions; and
• Relevant indicators of potentially harmful gambling behavior.

Such information may be retained where necessary for player protection, compliance, fraud prevention, regulatory obligations, legal claims, or enforcement of an exclusion.

Processing of personal data is further described in the Sikkaro.bet Privacy Policy.

10.1 Effective Date

Effective Date: 10 September 2026

This Responsible Gaming Policy remains effective until amended or replaced by Sikkaro.bet in accordance with Section 9.0.